] the fbi's making good on its promise. we'll be out of here soon. we're taking him with us. these guys were too good to get caught, so why did they? 911 received a call alerting them to a robbery in progress. garcia: actually, it was a text. d.c. added 911 messaging after the virginia tech students texts went unanswered during the massacre. can you trace it, garcia? yeah. that message was sent from a cell phone that is currently inside the bank and is registered to a larry phillips jr. why does that name sound familiar? that's the name of one of the gunmen from the '97 north hollywood bank shootout in california. so this is an homage? garcia: guys, that text was sent 30 seconds before they blacked out the security feeds for entry. how is that possible? it didn't come from a hostage. it came from one of the robbers. she wanted us here. so let's talk about coverage. based on this chart, who would you choose ? wow. you guys take a minute. verizon, hands down. i'm going to show you guys another chart. pretty obvious. i don't think color matters. pretty obvious. what's pretty obvious about it ?